SHIPPING
US DOMESTIC SHIPPING
Most items ship within 2-5 business days, and take an additional 5-7 business days to arrive depending on your location. Due to the nature of delivery carriers and unforeseen delays such as weather and route interruptions, we can not guarantee specific delivery dates.
We ship anywhere in the United States. Shipping rates are calculated automatically at checkout. Some items listed online may not be available in our physical store, and vice versa. For inquiries, feel free to contact us at BackCountrySupply208@gmail.com
RETURNS
RETURNS & EXCHANGES
Print-on-Demand Products: Due to the custom, made-to-order nature of our print-on-demand products sold online, we do not accept returns or exchanges for these items unless they are damaged or defective upon receipt. If you receive a damaged or defective print-on-demand item, please contact us within 7 days of delivery, and we’ll work to make it right. For online orders, the buyer will be responsible for any return shipping costs.
In-Store Purchases: For items purchased at our Caldwell, Idaho store, we happily accept returns and exchanges within 30 days of purchase, provided the items are unused, in their original condition, and accompanied by a receipt.
If you have any questions about our return policy, feel free to reach out to our team!